STOP FRAUD FAST AND DEFEND YOUR BUSINESS
Check Positive Pay and ACH Positive Pay from Citizens Bank allow you to take control of your business banking account and monitor checks and ACH debits presented for potential fraud.
CLIENT BENEFITS
- Reduce exposure to check and ACH fraud
- Stop loss of funds
- Block unauthorized checks and debits from posting to your account
- Get peace of mind knowing your business is protected 24/7
HOW POSITIVE PAY WORKS
Send us a file of the checks you issued in one of three common file formats via the Internet. You will be notified of any items submitted for payment that do not match your records. Let us know if any of these items are fraudulent or inaccurate, and we will quickly correct or return them to the bank of first deposit.
For ACH debits, create and manage an approved Vendor Safe List via our Business Express Internet Banking. If an ACH transaction received is not on your safe list, you will be notified. Simply login to Business Express Internet Banking to accept or reject the item.
An experienced treasury management sales representative will work closely with you to set up our Positive Pay services.
KEY PRODUCT FEATURES
- Receive email alerts anytime an unauthorized transaction is presented to your account
- Provides images of all exception items
- Powerful query function
- Reporting options in CSV or HTML
- Offers dual levels of authorization
- Technical support available daily from our dedicated commercial client service representatives
Questions about our treasury management services? Call 800-946-2264, visit your local
Citizens Bank branch or send a secure email.