Citizens Bank is a diversified financial services company providing a wide range of commercial, consumer, mortgage banking, trust and financial planning services to a broad client base. Citizens serves communities in Michigan, Ohio, Wisconsin and Indiana with 219 offices and 249 ATMs. Citizens Bank is the largest bank headquartered in Michigan with roots dating back to 1871.
More about Citizens Bank
The Citizens Difference
Personal Attention.
At Citizens Bank, you’re never just a series of numbers. Our client service satisfaction scores are among the industry’s highest for both personal and business accounts. Citizens Bankers build relationships with clients, and understand their needs at a level you might expect only at a small bank.
Rapid Response.
Citizens Bank is renowned for its response time and quick decisions. We don’t leave you in suspense for days; we get back to you asap. Our Sunset Commitment means that we will answer your request, whether in person, by phone, or by email, by the close of the business day on which you first made it. Because of our expertise and streamlined operations, we also make big decisions quickly, avoiding lengthy waits and committee bottlenecks.
Outstanding Commercial Capabilities.
Citizens Bank is fully equipped for all your commercial banking needs, no matter what your market. Deep expertise, rapid flexible underwriting, competitive pricing, and strong personal relationships underpin every Citizens Bank commercial transaction.